Resources for Living offers free support for employees and family members

Tuesday, August 11, 2020

Pandemics are stressful and WVU Medicine understands there are times when each of us could use a little extra help. Staying on top of the demands of work, family, finances, child care, and senior care can be difficult, but during a pandemic those issues can be even more challenging. For those times, WVU Medicine’s Resources for Living is here to offer employees and their family members assistance to help balance all these stressors 24 hours day, 365 days a year.

Resources for Living provides responsive and effective counseling to help you balance your personal and professional life. Counseling services are provided by phone, in a counselor’s private office or via televideo, depending on preference.

All counselors are qualified mental health professionals. Some of the areas Resources for Living can help with include:

  • Stress management
  • Anxiety and depression
  • Child and elder care
  • Legal and financial matters
  • Work-life balance
  • Relationships and marriage
  • Education planning
  • Substance abuse
  • Weight loss and more

Confidential – What goes on between you and your counselor is strictly confidential. WVU Medicine will not be informed of your participation. Information will only be released with your permission, or as required by law for child or elder abuse, or in a life-threatening situation.

Comprehensive – You and your family members are eligible for five sessions per incident per year – at no cost to you. When you need additional services, Resources for Living works in conjunction with WVU Medicine’s medical insurance plan (if covered) or provides community resources, as needed, to ensure that you are able to resolve your particular issue. Resources for Living is offered in addition to any mental health benefits you may have through your medical plan.

Accessible – Resources for Living is available 24 hours a day, 365 days a year, for counseling, consultation, appointment scheduling, and referrals. To access Resources for Living, you can contact them at 1-800-865-3200 or go to and enter ‘WVU Medicine’ as the login and ‘EAP’ as the password.

COVID-19 Resources

Resources for Living has a dedicated COVID-19 resource center that provides resources in a variety of areas that will help you cope during this challenging time. Once you log in to the site, you can access the COVID-19 Resource Center to find additional information and resources.