Patients will have option to include photo in records

Monday, February 10, 2020

Four services lines will lead a pilot project that will offer patients the option of including their photo with their records.

The option is being offered by registration personnel at Pediatrics, Internal Medicine, Dermatology, and the Pre-op Evaluation Center to ensure correct patient identification and improve patient interaction with their care team. Photos will be offered for all patients age one year and older at the time of registration; patients will have the option to defer or decline having their photo taken.

Photos can be updated at any visit, although the registration team will be prompted to ask for a new photo annually.

Patient photos will replace the current generic gray avatar in Epic, wherever it currently appears, including the multi-provider schedule and patient search, as well as in the upcoming storyboard view of the patient chart.

Patients will also see the picture when they access their MyWVUChart account.